1. Introduction1.1 Fidavora Commercial Brokerage - FZCO (“Fidavora”, “we”, “us”, “our”) is committed to protecting and respecting your privacy.
1.2 This Privacy and Cookies Policy explains how we collect, use, and safeguard your personal data when you access and use this website.
1.3 This Policy is prepared in accordance with applicable laws and regulations of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (“PDPL”), and other applicable data protection requirements.

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2. Data We Collect

2.1 We may collect and process the following categories of personal data:
(a) information you provide directly to us (including via forms, enquiries, or communications);
(b) technical and usage data collected automatically (including IP address, browser type, device information, and browsing activity);
(c) information collected through cookies and similar technologies (see section 6 below).

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3. Purposes of Processing

3.1 We process personal data for the following purposes:
(a) to operate, maintain, and improve the website;
(b) to respond to enquiries and communications;
(c) to provide our services and facilitate funding-related activities;
(d) to comply with legal and regulatory obligations;
(e) to protect, establish, or defend our legal rights.

 

4. Legal Basis for Processing

4.1 We process personal data in accordance with applicable UAE data protection laws, including where:
(a) you have provided consent;
(b) processing is necessary for the performance of a contract or to take steps at your request;
(c) processing is required to comply with legal or regulatory obligations;
(d) processing is necessary for our legitimate business interests, provided such interests do not override your rights.

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5. Data Sharing and Transfers

5.1 We do not sell your personal data.
5.2 We may share personal data with:
(a) service providers supporting our business operations;
(b) funders, professional advisers, and counterparties where necessary to provide our services;
(c) regulators, courts, or law enforcement authorities where required by law.
5.3 Personal data may be transferred outside the United Arab Emirates where required for our operations. In such cases, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable law.

5.4 In the event that we require proof of capability to pay any potential fees to us, we will request this from you via a secure G-Drive folder. Additionally, should we require any A mail/ KYC documents from you, this will be requested in the same format. None of this information will be passed to any third party and will be destroyed as per this Privacy Policy.

 

6. Cookies

6.1 This website uses cookies and similar technologies to enhance functionality and user experience.
6.2 Cookies may include:
(a) strictly necessary cookies required for website operation;
(b) performance cookies used to analyse usage and improve performance;
(c) functionality cookies to remember preferences;
(d) targeting or advertising cookies where applicable.
6.3 Where required, you will be asked to consent to non-essential cookies. You may manage or disable cookies through your browser settings.

 

7. Data Retention

7.1 Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.

 

8. Data Security

8.1 We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

 

9. Your Rights

9.1 Subject to applicable UAE law, you may have rights including:
(a) the right to access your personal data;
(b) the right to request correction of inaccurate data;
(c) the right to request deletion of your data where applicable;
(d) the right to restrict or object to certain processing activities;
(e) the right to withdraw consent where processing is based on consent.
9.2 You may also have the right to lodge a complaint with the relevant UAE regulatory authority where applicable.

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10. Third-Party Links

10.1 This website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

 

11. Changes to this Policy

11.1 We may update this Privacy and Cookies Policy from time to time.
11.2 Any changes will be published on this page and will take effect upon posting.

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12. Contact Us

12.1 For any queries regarding this Privacy and Cookies Policy or the handling of your personal data, please contact:
info@fidavora.com