1. Introduction

1.1 Fidavora Commercial Brokerage - FZCO (“Fidavora”, “we”, “us”, “our”) is committed to protecting and respecting your privacy.
1.2 This Privacy and Cookies Policy explains how we collect, use, and protect your personal data when you access and use this website.
1.3 This Policy is prepared in accordance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (“PECR”).

 

2. Data We Collect

2.1 We may collect and process the following categories of personal data:
(a) information you provide directly to us (such as through forms, enquiries, or subscriptions);
(b) technical and usage information collected automatically (including IP address, browser type, operating system, device identifiers, and browsing behaviour);
(c) information obtained from cookies and similar technologies (see section 6 below).

 

3. Purposes of Processing

3.1 We process personal data for the following purposes:
(a) to provide, operate, and maintain the website;
(b) to respond to enquiries and communications;
(c) to improve website functionality, content, and user experience;
(d) to comply with legal and regulatory obligations;
(e) to protect and enforce our legal rights.

 

4. Legal Basis for Processing

4.1 Our legal bases for processing personal data under UK GDPR include:
(a) consent (where you have provided it, e.g. for non-essential cookies or marketing communications);
(b) performance of a contract (where processing is necessary for delivering requested services);
(c) compliance with legal obligations;
(d) legitimate interests pursued by Fidavora (including website security, fraud prevention, and business development), provided your fundamental rights are not overridden.

 

5. Data Sharing and Transfers

5.1 We do not sell your personal data.
5.2 We may share personal data with:

(a) service providers who assist us in operating the website;
(b) regulators, law enforcement, or other authorities where required by law;
(c) professional advisers where necessary for legal or regulatory compliance.
5.3 Where data is transferred outside the UK, we ensure adequate safeguards are in place, consistent with UK GDPR requirements.

 

6. Cookies

6.1 This website uses cookies and similar technologies to distinguish you from other users and to improve functionality.
6.2 Cookies may be categorised as follows:
(a) Strictly Necessary Cookies – required for the operation of the website;
(b) Performance Cookies – help us analyse website traffic and usage;
(c) Functionality Cookies – remember your preferences and settings;
(d) Targeting/Advertising Cookies – track browsing habits to deliver relevant advertising.
6.3 You will be asked to consent to non-essential cookies through a cookie banner. You may withdraw consent or manage cookies at any time via your browser settings.

 

7. Data Retention

7.1 Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal and regulatory requirements.

 

8. Data Security

8.1 We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

 

9. Your Rights

9.1 Under UK GDPR you have the following rights:
(a) the right to access your personal data;
(b) the right to rectification of inaccurate or incomplete data;
(c) the right to erasure (“right to be forgotten”);
(d) the right to restrict processing;
(e) the right to data portability;
(f) the right to object to processing;
(g) the right to withdraw consent (where processing is based on consent).
9.2 You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

 

10. Third-Party Links

10.1 This website may contain links to third-party websites. We are not responsible for the privacy practices or content of such third parties.

 

11. Changes to this Policy

11.1 We may update or amend this Privacy and Cookies Policy from time to time.
11.2 Any changes will be posted on this page, and where appropriate, notified to you.

 

12. Contact Us

12.1 For any queries regarding this Privacy and Cookies Policy or the handling of your personal data, please contact us at: info@fidavora.com